This is such a beautiful wind chime. The sound is perfect. Not too high pitched, not too low pitched, a smooth reminder of a beloved lost family member. My ONLY issue is that the disc with the paw print had some scratches on the paw print and one of the chimes as well. I believe this was due to the was it was packaged. The chimes were all covered with a plastic to protect them but not the disc. It's not that big of a deal because it's going to get banged up a bit in the wind anyway but the disc should be protected anyway. Over all, you won't be disappointed if you purchase this. UPDATE: I loved mine so much, I bought another for my manager who lost his beloved just days after mine. He is very happy with it!