Shipping Issues

- Free shipping takes approximately 10-15 days for delivery.
- Paid DHL shipping takes around 7-10 days for delivery.


Address Concerns

- It's crucial to provide the correct shipping address. In case of an incorrect address, re-shipping will require payment of re-shipping fees and a waiting period of 60 days.

- Address changes can be made before shipment; however, once the order has been shipped, address changes are not possible.

- It's okay if the billing address is incorrect because we provide electronic invoices and do not include paper invoices with the shipment.


Want to Customize Beyond Available Options?

- Additional charges apply for customization beyond the provided options.

For inquiries, please contact our official email at Please include the desired purchase link and customization requirements in the email.


Curious About the Sender of a Gift?

- To know the sender of a gift, please provide the tracking number on the package, which typically starts with 'YT'.

For inquiries, please contact our official email at


Want to Leave a Message for the Recipient?

- If you purchase gift wrapping, we offer a greeting card service where you can leave a message on the card.